The Foundation of Our Services

CloudCARE

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RIB Cloud CloudCARE is the foundation of our services, it’s a unique approach to deliver a variety of enterprise grade cloud services, standardized, secure and consistent around the globe. RIB Cloud CloudCARE is based on our vast experience and extensive Microsoft expertise.

RIB Cloud CloudCARE combines industry-leading tools, proven methodology, the experience and expertise of our global people plus international compliance standards to make your journey to Microsoft Azure and Dynamics a world class experience – without limits.

Assessment & Design

During the assessment and design phase, all necessary information is gathered and the solution will be detailed to finalise the scope of work for the deployment phase.

Deployment

In the deployment phase the designed and approved solution will be implemented and after testing the solution will be hand over to the partner or directly to the customer.

Operation & Support

After customer acceptance, the operate and support phase starts; meaning the solutions pro-actively being managed, monitored and supported 24/7 to ensure the quality of service as defined in the CloudCARE SLA.

Continuous Improvement

SaaSplaza’s commitment is to keep their solutions up-to-date and optimized. During the monthly Service Delivery management calls practical improvements will be discussed to ensure the best possible cloud experience.

How RIB Cloud’s CloudCARE Enables Your Business

Always There

Our experts are Always There when you need them, ensuring the highest possible uptime and high-end security for your applications. Our expertise with Dynamics applications ensures a minimum 99.9% application uptime, financially backed and part of the industry-leading SaaSplaza Service Level Agreement.

Support That Never Sleeps

Across our global offices CloudCARE support staff are monitoring applications and available 24/7/365. CloudCARE provides guaranteed response times for incidents and service requests, and operates with global access to Microsoft Premier support and engineering services when required.

Peace of Mind

Specialized in business critical applications, RIB Cloud CloudCARE provides peace of mind for projects and deployments of any complexity and size.

Always a Face to the Name

RIB Cloud have offices and people on the ground, working with you, in four global offices: Amsterdam, San Diego, Singapore and Sydney.

Choice and Flexibility

With RIB Cloud CloudCARE you can deliver Microsoft Dynamics, and other (business critical) applications on the platform that’s best for your business – it’s your choice of Microsoft Azure, Public, Private or Hybrid Cloud.

At One With Microsoft Azure

CloudCARE controls Microsoft Azure costs by scaling consumption up and down to match system requirements, for the most cost effective Microsoft Cloud experience. That means no surprises in your invoice, and the best possible savings each month.

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